Guide
How to choose a security company in Melbourne
· 6 min read · By [author name]
Areas we cover
Security services across Greater Melbourne
Bluestone Security protects businesses in 12 Melbourne suburbs across 5 patrol zones, from the CBD to Werribee, Epping, Ringwood and Frankston, with one 24/7 control room at our Port Melbourne base.
Coverage
Which areas does Bluestone Security cover?
Bluestone Security covers Greater Melbourne through 5 patrol zones: Inner Melbourne, the West, the North, the East and the South-east. 12 suburbs have their own local page, and remote CCTV monitoring works anywhere in Victoria.
- Suburbs with local pages
- 12
- Patrol zones
- 5
- Control room
- Port Melbourne, 24/7
- Remote CCTV monitoring
- Anywhere in Victoria
Coverage checked by the operations team.
Patrol zones
What are Bluestone’s 5 patrol zones?
Melbourne is split into 5 zones so each patrol run stays short. Every zone lists its suburbs, the base or run that serves it and the sites we protect most.
Inner Melbourne
Port Melbourne base
- Melbourne CBD3000
- Docklands3008
- Port Melbourne3207
Common sites: Office towers; Offices
West
Western patrol run
- Footscray3011
- Laverton North3026
- Werribee3030
Common sites: Retail; Retail strips; Warehouses
Every suburb
Which suburbs do we cover, and in which zone?
All 12 suburbs with a local page, with postcode, patrol zone and the kinds of sites we protect there.
| Suburb | Postcode | Patrol zone | Common sites |
|---|---|---|---|
| Melbourne CBD | 3000 | Inner Melbourne | Office towers, retail and venues |
| Docklands | 3008 | Inner Melbourne | Offices, apartments and waterfront events |
| Port Melbourne | 3207 | Inner Melbourne | Offices, warehouses and apartments |
| Footscray | 3011 | West | Retail strips, education and mixed use |
| Laverton North | 3026 | West | Warehouses, logistics and yards |
| Werribee | 3030 | West | Retail, industrial and new estates |
| Tullamarine | 3043 | North | Freight, warehouses and business parks |
| Epping | 3076 | North | Industrial estates, retail and markets |
| Box Hill | 3128 | East | Offices, retail and apartments |
| Ringwood | 3134 | East | Retail centres and offices |
| Dandenong South | 3175 | South-east | Manufacturing, logistics and yards |
| Frankston | 3199 | South-east | Retail, health and residential |
Services by area
Which services can you book in each area?
All nine services are available in every suburb we list. Remote CCTV monitoring works anywhere in Victoria because it runs from the control room.
| Service | Available in | Hours | Typical sites |
|---|---|---|---|
| Static security guards | All 5 zones | Any shift, 24/7 | Retail, construction, offices |
| Event security and crowd control | All 5 zones | Event hours | Venues, festivals, private events |
| Concierge and front desk | All 5 zones | Set shifts | Office and apartment lobbies |
| Mobile patrols | All 5 zones | Overnight and weekends | Warehouses, yards, strata |
| Alarm response | All 5 zones | 24/7 | Any monitored site |
| Construction site security | All 5 zones | After hours and weekends | Building sites |
| Remote CCTV monitoring | Anywhere in Victoria | 24/7 | Sites with cameras |
| CCTV installation | All 5 zones | Business hours | Offices, retail, industrial |
| Access control and alarms | All 5 zones | Installed in business hours, supported 24/7 | Offices and industrial sites |
Response
How quickly can a patrol reach your site?
Each zone has its own target alarm response time, because patrols start inside the zone. Every attendance is logged with the arrival time, so you can check it.
| Zone | Served from | Suburb pages | Target alarm response | Patrol hours |
|---|---|---|---|---|
| Inner Melbourne | Port Melbourne base | 3 | [minutes] min | 24/7 |
| West | Western patrol run | 3 | [minutes] min | 24/7 |
| North | Northern patrol run | 2 | [minutes] min | 24/7 |
| East | Eastern patrol run | 2 | [minutes] min | 24/7 |
| South-east | South-east patrol run | 2 | [minutes] min | 24/7 |
Response targets are measured from the moment the control room confirms an alarm. Traffic, weather and major events can add time; the report always shows the real arrival.
Local advantage
Why choose a security company based in Melbourne?
A Melbourne-based provider reaches your site faster, knows the local risks and can send a supervisor in person. That matters most at 2 am, when an alarm goes off.
Faster response
Patrol runs start inside your zone, not across town, so officers reach alarms sooner.
Officers who know the area
Regular teams learn your site, its access points and the local risks.
A supervisor who visits
Your supervisor is based in Melbourne and can meet you on site.
Local reporting
Reports name the suburb, the officer and the time of every check.
Licensing explained
How is private security licensed in Victoria?
Victoria Police licenses both security businesses and individual security officers under the Private Security Act 2004. A business licence does not cover its staff: each officer needs their own licence.
- Bluestone business licence
- [licence no.]
- ASIAL membership
- [member no.]
How to check any security company
- Ask for the business licence number
- Search it on the Victoria Police public register
- Ask for the licence numbers of the officers on your site
- Ask for a certificate of currency for their insurance
How it works
How does security cover start with Bluestone?
Security cover starts in four steps: a call, a free site assessment, a fixed written quote and the first shift with a named supervisor.
Call or book online
A licensed operator in our Port Melbourne control room answers, day or night.
Free site assessment
A supervisor walks your site, notes the risks and asks how the site runs.
Fixed quote and site plan
You get a written quote and site instructions before anything starts.
Cover starts
A named supervisor, officers who know your site and a report after every shift.
Reviews
What do clients say about Bluestone Security?
Facility, site and strata managers across Melbourne on working with Bluestone.
They picked up at 2 am, had a patrol on site in good time and sent photos before I was even out of bed.
[Client name]Facility manager, Warehouse, Laverton North The same two officers every weekend. They know our site better than some of our staff do.
[Client name]Site manager, Construction, Docklands Clear quote, no surprises on the invoice, and a report after every shift. That is all I wanted.
[Client name]Operations lead, Retail centre, Box Hill
[4.9] from [number] Google reviews · Read the reviews (opens in a new tab)
Not listed?
What if your suburb is not listed?
Most of Greater Melbourne is still covered: the 12 suburb pages are our busiest areas, not a boundary. Here are your three options.
Call the control room
Tell us your address and we will confirm cover and the nearest patrol run. 1300 975 707
Remote CCTV monitoring
Works anywhere in Victoria with a camera system and internet. Remote CCTV monitoring
Regional sites
Guards and patrols outside Greater Melbourne are quoted case by case. Ask for a quote
FAQ
What do Melbourne businesses ask before hiring security?
Short answers to the questions we hear most, each in two or three sentences.
Do you cover my suburb?
Yes, if it is on this page: every listed suburb has a patrol zone and a local page. If yours is not listed, call us. Most of Greater Melbourne is reached by the nearest patrol run.
Which areas of Melbourne do you cover?
Greater Melbourne from our Port Melbourne base, including the CBD, Docklands, the west, the north, the east and the south-east.
How quickly can a patrol reach my site?
It depends on your zone and the time of night. Each zone has a target alarm response time, and every attendance is logged with the arrival time.
Does the price change by suburb?
Rates are set by the service, the hours and the risk, not the suburb. Sites outside a patrol run may include a travel charge, shown on the quote.
Do you work outside Greater Melbourne?
Remote CCTV monitoring works anywhere in Victoria. Guards and patrols outside Greater Melbourne are quoted case by case.
No question matches. Call 1300 975 707 and ask us directly.
Guides
Where can site managers learn more about security?
Free guides from our operations team on choosing, planning and managing security for Melbourne sites.
Comparison
Mobile patrols or a static guard: which does your site need?
· 5 min read · By [author name]
Explainer
What happens when your alarm goes off at 3 am
· 4 min read · By [author name]
Contact
Where is Bluestone Security based?
Bluestone Security is based in Port Melbourne, Victoria. The control room answers 24/7 on 1300 975 707, and the office is open Monday to Friday, 8:30 am to 5:30 pm.
Bluestone Security Pty Ltd
[Street address], Port Melbourne VIC 3207
[Street address], Port Melbourne VIC 3207
1300 975 707 (24/7)(03) 7010 4455 (office)hello@bluestonesecurity.com.au
- Control room
- 24 hours, 7 days
- Office, Mon to Fri
- 8:30 am to 5:30 pm
- Office, weekends
- Closed
Get directions (opens in a new tab)Google Business Profile (opens in a new tab)
Get a free site assessment this week
A supervisor walks your site, you get a fixed written quote. No obligation.